Help Center

How do I create an account?

Creating an account is simple and free:

1. Click the "Register" button in the top navigation
2. Fill in your name, email, and password
3. Verify your email address
4. Complete your profile information

How do I post my first ad?

Follow these steps to post your ad:

1. Log in to your account
2. Click "Post Ad" in the navigation
3. Choose the appropriate category
4. Fill in all required details
5. Upload clear, high-quality photos
6. Review and submit for approval

I forgot my password

To reset your password:

1. Go to the login page
2. Click "Forgot Password?"
3. Enter your email address
4. Check your email for reset instructions
5. Follow the link to create a new password

How do I update my profile?

To update your profile information:

1. Log in and go to your profile page
2. Click "Edit Profile"
3. Update your information
4. Save your changes

How long does ad approval take?

Most ads are reviewed and approved within 24 hours. Complex ads or those requiring additional verification may take up to 48 hours.

What photo requirements should I follow?

• Use high-quality, clear images
• Maximum file size: 5MB per image
• Supported formats: JPG, PNG, GIF
• Show the actual item being sold
• Avoid watermarks or logos
• Use good lighting and multiple angles

Why was my ad rejected?

Common reasons for ad rejection:

• Prohibited items or services
• Inappropriate or offensive content
• Poor quality or misleading photos
• Incomplete or inaccurate information
• Duplicate postings
• Wrong category selection

How do I report suspicious activity?

If you encounter suspicious users or ads:

1. Click the "Report" button on the ad or user profile
2. Select the reason for reporting
3. Provide additional details if necessary
4. Our team will investigate within 24 hours

Is there a mobile app?

Currently, Scooro is optimized for mobile browsers. We're working on dedicated mobile apps for iOS and Android.

I'm having trouble uploading photos

Try these solutions:

• Check your internet connection
• Ensure images are under 5MB
• Use supported formats (JPG, PNG, GIF)
• Try a different browser
• Clear your browser cache

Is it free to post ads?

Basic ad posting is completely free. We offer premium features for enhanced visibility and additional promotional tools.

What payment methods do you accept?

For premium services, we accept:

• Credit and debit cards
• PayPal
• UPI payments
• Net banking
• Digital wallets